DELETION POLYCY
At Family Space Limited, we respect and prioritize user privacy. In line with this, we've instituted a thorough and clear data deletion policy, providing explicit guidance on how we handle the removal of user data on our application, FamTree. Please take the time to review the details provided below:

Data Gathering Process:
a. Upon registration on the FamTree app, we collect user information, such as phone numbers, names, and photos, to validate user identity and personalize the user experience.
b. The application allows users to compile albums and upload images, which are then linked to their individual accounts.

Procedure for Account Deletion Request:
a. Users wishing to delete their account can do so by adhering to the following steps:
i. Dispatch an email to info@family.space from the email address linked to the FamTree account.
ii. Specify "Request for Account Deletion" in the email's subject line.
iii. For verification purposes, include your full name and contact number in the email body.
iv. Send the email.

User Data Elimination:
a. When we receive a request for account deletion, we initiate the user data removal process within a 15-day timeframe, in accordance with relevant laws and regulations.
b. This process entails the permanent eradication of all data linked to the user, encompassing personal details and uploaded images.
c. Please note that following the completion of the data deletion process, retrieval of the removed data is impossible.

Data Retention Timeline:
a. Family Space Limited retains user data only as long as it is essential for the purposes stated in our Privacy Policy or mandated by law.
b. Upon receipt of an account deletion request, we promptly kick-start the data deletion process, ensuring that all data is permanently wiped out within a 7-day period.

Data Preservation and Protection:
a. Spaces Learning Private Limited employs stringent measures to safeguard the security and integrity of user data. This includes the use of encryption and access control mechanisms.
b. We adhere to industry-standard procedures to shield user information from unauthorized access, disclosure, alteration, or destruction.

Alterations to Data Deletion Policy:
a. Spaces Learning Private Limited retains the right to revise or adjust this data deletion policy at any given time.
b. If changes occur, we will apprise users via the FamTree app or other suitable methods.

We wish to highlight that this data deletion policy falls under the purview of Family Space Limited Privacy Policy. We urge users to peruse the Privacy Policy to gain a thorough understanding of our data collection, utilization, and protection practices within the FamTree application.

Should you have additional queries or concerns regarding our data deletion policy, please reach out to our support team at info@family.space.

Effective Date: 09 June 2023
Last Updated: 09 June 2023